McDonald’s was established back in 1954 as a tiny burger restaurant in California, now the eighth-most valuable brand in the world. Mcdonald’s restaurants are privately owned and they serve 60 million customers every day more than 100 countries with over 36.000 restaurants. Mcdonald’s has already employed more than 2 million of people around the world and perhaps now, it is time for you to be a member of this quite large family! Let us guide you through your new adventure.
MCDONALD’S JOB OUTLOOK
Working in the best-selling fast-food chain in the world can be quite rewarding for you. McDonald’s provides a wide range of job opportunities with different and flexible schedules. Perhaps you are a student who is looking for a job to spend your summer efficiently, you could be an individual who is looking for an entry-level job to start your career or maybe you just want to advance in your career. There is a place for everybody in Mcdonald’s. Usually, for entry-level jobs, no previous experience is required and if you show dedication along with leadership skills, there is a great chance for you to climb the ranks. Keep in mind that Mcdonald’s checks criminal record during the recruitment process.
Minimum Age Requirement: For entry-level jobs minimum age requirement is 16 years old. However, some states may allow younger candidates. For executive jobs, you need to be at least 18 years old.
Working Hours: Mcdonald’s has 24 hours open restaurants as well as the ones operating for 8 hours. So, working hours would change accordingly.
Job Openings: Crew member, cashier, customer service representative, crew manager, nigh manager, shift manager, maintenance technician, career trainer, closers, assistant manager, beverage specialist, swing manager, department manager, overnight crew member…
JOB REQUIREMENTS, RESPONSIBILITIES AND PAY SCALES
Customer Service Representative: Their main responsibilities include, taking orders, ensuring orders get to the customers, and of course conducting these in an orderly manner. Usually, they work in front desk and they may work in the drive-through to assist others during busy times. They are the first ones who contact the customer so the ability to work in a face-paced environment is quite important. They need to be able to work fast because everybody wants their food as soon as possible and it can be confusing to take so many orders. Customer Service Representatives can work part or full time and they earn $9.00 an hour.
Crew Member: Crew Members work in the different parts of the kitchen. Their main duty is to prepare the orders. They can work full or part-time with a payment of $9.00 an hour. A minimum of 14 years of age is required. Detail: Mcdonalds Crew Member Job Descriptions.
Crew Manager: It is a full-time job position, it is required to be able to work at least 40 hours in a week. As a crew manager, you have to be at least 18 years old. You may work in different areas in the restaurant such as grill area. Your main duties will be making sure all of the team members get the job done and come to work on time. You will be responsible for inventory adjustment and income/expenditure account. You have to make sure that people in your team interact effectively. You can earn $30,000-$50.000 per year.
Cashier: As a cashier you may work both in front desk and drive through. You should have the A-ability to follow store procedures and handle transactions accurately in a responsible way. It is required to be at least 16 years old for this entry-level job. You can earn $9.00 an hour.
Shift Managers: As a shift manager, your main duty will be to make sure that the restaurant is clean and ready for hours of operation. Shift managers’ other duties can be listed as; training new employees and conducting schedule, ensuring customer satisfaction and food safety, tracking supply orders. You need to be at least 18 years old and available for at least 25-40 hours per week to apply for the position. You can earn $30,000-$50.000 per year.
Maintenance Technicians: They have a wide range of duties featuring; installing, repairing, and maintaining the restaurants’ equipment. In short, they are providing technical and mechanical support. They can work full or part-time and earn $9.00 to $10.00 per hour. You need to be able to lift heavy objects in order to be eligible for this position.
Swing Manager: They usually work at the 24 hours of open restaurants in order to substitute. If the store manager is not able to come on a particular day, swing managers show up to save the day. They earn $9.00 per hour.
Overnight Crew Member: They work in the late shift. Their main duty is ensuring that the restaurant will be clean and ready for the next morning. They do the same duties as crew members do, along with some maintenance tasks. Overnight Crew Members earn $8.75 per hour.
APPLICATION PROCESS STEP BY STEP
Mcdonald’s provide paper-job applications in-store. You can apply in the location, it is a good way to show your will to work in Mcdonald’s in person. You need to fill in a form asking your personal information, education history, employment background, military info, etc… If you applied in the store, they will guide you through the process. Most probably you will be interviewed at the spot on a certain day and depending on your answers they will tell you the results immediately.
The second option is to apply through Mcdonald’s own website. Here is the guidelines for the ones who go through online application process:
STEP 1: Go https://careers.mcdonalds.com/main/ .
STEP 2: Scroll down and choose the career opportunities you seek: “restaurant jobs” or “corporate careers”.
STEP 3: Once you click, you will see a page of listed jobs.
STEP 4: On top of the page you will see search options, by keyword, category, or job title. Combine it with your location and click on the search button.
STEP 5: You will see the job openings based on your search. Click on the “apply now” button.
STEP 6: The page will guide you to the franchise organization that owns and operates the restaurant that you want to apply for.
STEP 7: Go to their page, scroll down, and do your job search.
STEP 8: After reading the requirements click the “Apply” button.
STEP 9: Enter your personal information; first and last name, e-mail and phone number and click on “Continue”.
STEP 10: You need to complete following steps, they vary based on the restaurant.
STEP 11: Submit your application.
Make sure that you provide as much as information you can in both forms of application.
APPLICATION STATUS
If you apply in the store, try to check in the manager a week later. Most of the people do not come back after applying so it would be a good sign that you stop by to check your application status. Usually, within 2 weeks prospective candidates will be contacted via telephone or e-mail. You can also check your application status if you apply online, through the career portal.
HINTS FOR APPLYING
Try to wear casual for your interview, for example, trousers instead of shorts. Make sure that your clothes are clean, especially the sides. When asked, show that you know what your main duties will be and you are a good team player. You are able to work well under pressure and you are fast at what you are doing. If you are applying for a management-level job, tell that you are available for most of the time because you will be the one who works more than other members of the team. For any kind of job, the key to work in Mcdonald’s is to be willing to help new members and serve the customer with a smile no matter what. So, show that you are a people person. Keep your answers short and clear, do not brag about yourself but be confident and always smile.
INTERVIEW PROCESS
For entry-level jobs, they usually ask about your past experiences, how you can help the team. They may create scenario questions for the position you are applying for and evaluate your answers. “How can you handle a rude customer?”, “Why do you want to be part of Mcdonald’s” are some of the questions they may ask. Highlight your passion for food and show that you are a people-person.
For senior-level jobs, they usually ask what your strengths and weaknesses are and what differentiates you from other people. You have to pass the “Safe Serve” task application concerning how to run the kitchen properly such as shifting over from breakfast to lunch. In order to be a prospective candidate, you should have integrity and ability to manage other people.
For any level of job, showing that you know some facts about Mcdonald’s would be a good start.
PROS AND CONS OF WORKING AT MCDONALD’S
Perks of working at Mcdonald’s can be listed as Flexible working hours, training, healthcare coverage, paid time off, 401(k) retirement plans, free meals, competitive benefits, tuition assistance, employee rewards.
Cons of working at Mcdonald’s can be listed as To work fast all the time, dealing with rude customers.
ADDITIONAL INFORMATION ON MCDONALD’S
Mcdonald’s is a military-friendly company that provides careers to veterans. It values diversity. Mcdonald’s ds work on food sustainability projects. Additionally, it adjusts its menus based on the countries it serves.
