Family owned and operated Chick-fil-A is one of the biggest fast-food chains of U.S.A, specialized in serving original chicken sandwiches. Chick-fill-A serves in 47 states with more than 2500 restaurants but their journey started with a man named Truett Cathy in Atlanta/Georgia in the year of 1946. Still famous for its chicken sandwiches and nuggets, now their menu consists of a variety of food including breakfast, entrees, salads, sides, kids’ meals, treats, dipping sauces and dressings.
CAREER AT CHICK-FILL-A
Minimum Age Requirement: 16 years old for entry-level positions, 21 years old for management jobs.
Working Hours: Mon-Fri: 6:30am-10:00pm; Sat: 6:30 am-11:00 pm; Chick-fill-A has a strick SUNDAYS CLOSED policy ever since it was established.
Job Openings: Kitchen Team Member, Customer Service Representative, Front of House Team Member, Food Preparation Worker, Cashier, Cook, Supervisor, Team Leader, Manager Jobs
CHICK-FILL-A JOB OUTLOOK
In its more than 2500 locations, Chick-Fill-a hires full time, part-time and seasonal employees. The company provides flexibility in working hours, orientation week, and pieces of training for your new job. Chick-Fill-A is looking for individuals who can be a good team player but is not afraid of taking initiative. Since the company values customer satisfaction, all employees should have good communication skills and enjoy customer interaction. Prior experience is not required for entry-level jobs; however it might be needed along with the educational background for upper-level management jobs. Keep in mind that Chick-Fill-A supports its own employees to pursue their career within the company so you may be offered for a senior position if you spend your time in Chick-Fill-A efficiently. You can learn many skills featuring food preparation, cash handling, and customer service.
JOB REQUIREMENTS, RESPONSIBILITIES AND PAY SCALES
Kitchen Crew Member: Your main duty is to work in the process of food preparation. Although recipes are standard and once you learn them you can be comfortable working in the kitchen, it is also crucial that you are able to work safely around kitchen equipment and of course, quick enough to serve the customers on time. It is required that you can work well under pressure. You can earn around $12 per hour.
Cashier: This is an entry-level job so it usually does not require any previous experience. You should be a people-person and you should be able to process customer transactions accurately, of course after your training. You should be able to help customers when they ask questions about the menus and you should inform them about the promotions. If you are a full-time employee you can earn around $11 per hour, if you are a part-time employee, your pay rate is near $8 per hour.
Customer Service Representative: Firstly and most importantly, your job is to help customers solve their problems. You have to work with customer feedback and complaints and lead the customers to correct Chick-Fill-A locations to solve their problems. You have to be a great communicator with a calm but practical nature. You may earn around $11 per hour.
Team Member: Your main duty as a front of house team member is to take orders, pack items, and serve the food. You also have to clean the tables and make sure that the restaurant is neat and organized. A person suitiable for this job should have friendly attitudes and great manners. They usually work part-time. You may earn $8 per hour for part-time positions.
Team Leader: Team leaders usually supervise team members. They form their schedules and make sure that the team is working as a team. If you are an applicant within the company, it is a big plus. If you are an applicant from outside, you should have some previous experience indicating that you have leadership skills in managing food service. You may earn $10 per hour.
Food Preparation Worker: Your job is to work with raw food. You need to make sure that they are ready to be used in Chick-Fill-A kitchen. The company has standard recipes and procedures to guide you, so all you need to do is follow the guideline. You should be a detail-driven person. Keep that in mind, you will be working while standing most of the time. You may earn $11 per hour.
Seasonal Team Member: When needed, especially during the summer period, Chick-Fill-A may hire seasonal employees. Check the updates if you are interested in.
Management Jobs: There are different kinds of management jobs within Chick-Fill-A. Usually, they handle customer relations, operates recruitment process, deal with restaurants’ finance. Keep that in mind that for all kinds of management jobs, you need to be at least 21 years old. If you are a Shift Manager, you should be sure that the restaurant is organized and neat during your shift. If you are a Store Manager, you should keep and track inventory, order food before you run out of stocks, and make sure that the store makes profits. If you are a Customer Service Manager, your first duty is to lead your customer service representatives team and help them deal with customer problems in an effective way. Managers can earn between $14-$16 per hour.
HINTS FOR APPLYING
In Chick-Fill-A’s website you can find a lot of information about current employees. Make sure that you answer the questions in the application form honestly. Keep in mind that Chick-Fill-A sometimes does drug tests and background checks. If you are invited to an interview, you should be ready to answer the following questions: Why do you want to be a member of Chick-Fill-A? (You may want to check company values and cores for this question), How would you help an angry customer?, Could you give me an example that you did a great job in a team-work? Remember to dress professionally.
RECRUITMENT PROCESS
Chick-Fill-A’s recruitment process is not that long. It usually takes a few days if you hand over your application in-store or submit it online. It is possible that first, you will receive a phone call and then you will be invited for a group or individual interview in-store.
HOW TO APPLY?
STEP 1: Go to the company’s careers website -> https://www.chick-fil-a.com/careers
STEP 2: Click on “Learn More”
STEP 3: Click on “Find a Restaurant to Work at”
STEP 4: Enter the location you want to work and click on “Show Jobs”.
STEP 5: Click on “View” if you are interested in any restaurant and the website will lead you to the application form.
STEP 6: Fill and submit the application form.
BENEFITS OF WORKING AT CHICK-FILL-A
You can earn scholarships. It provides a friendly work environment where you can enjoy free meals and unlimited drinks. Scheduling flexibility is a big plus. If you want to advance your skills to boost your resume especially in customer relations and team management fields, the company will provide you training and offer you new jobs. Medical insurance and retirement plan are also provided.
ADDITIONAL INFORMATION ON CHICK-FILL-A
Chick-Fill-A is even closed on Super Bowl Sundays due to the respect for family and religion. Glassdoor placed Chick-Fill-A one of the tops 100 places to work in 2020.
